Here's a Return/Refund Policy tailored for your website, tataplaynewconnection.co.in, keeping in mind your role as an Authorized Distributor for Tata Play services:

Return/Refund Policy

1. Service-Specific Policy

  • Non-Refundable Services: Payments made for Tata Play connections, installation charges, or subscription plans are non-refundable once the service is activated. This includes any setup or processing fees.
  • Service Cancellation: If a service request is canceled before installation or activation, a partial refund may be considered, subject to a deduction for administrative and processing fees.

2. Eligibility for Refund

Refunds are applicable under the following circumstances:

  • If the installation cannot be completed due to technical issues at the customer's location.
  • If the service is canceled by tataplaynewconnection.co.in or Tata Play due to unforeseen circumstances.
  • If the customer has been overcharged due to an error in billing or payment processing.

3. Process for Requesting a Refund

To request a refund:

  1. Contact our customer support team at [insert email/phone number].
  2. Provide your payment details and proof of transaction.
  3. State the reason for the refund request.

Refund requests will be reviewed within 7 business days, and the refund, if approved, will be processed within 15 business days to the original payment method.

4. Non-Refundable Items

  • Any charges incurred for services already rendered, such as installation or activation.
  • Subscription amounts for plans once activated by Tata Play.

5. Contact for Support

For any queries regarding refunds or cancellations, please reach out to us:

6. Updates to the Policy

We reserve the right to modify or update this Return/Refund Policy at any time. Any changes will be effective immediately upon posting to this page.

Always Happy to Help

For any clarifications or assistance, please feel free to reach out to us:
📞 Customer Care: 7317444769
📧 Email: connectiontataskynew@gmail.com
🌐 Website: https://www.tataplaynewconnection.co.in/